Shipping policy

Delivery destinations

GoodForm’s launch delivery destinations are Australia and New Zealand.

Shipping charges

Australia & New Zealand:
• Standard shipping: $12 AUD.
• Free standard shipping is available for eligible orders of $150 AUD or more.

International:
• Standard shipping: $20 AUD.

Available shipping options and the final delivery charge are displayed at checkout.

Processing and delivery estimates

Order processing: 1-2 Business Days

Australia delivery: 5-12 business Days

New Zealand delivery: 5-12 business Days

Delivery estimates are estimates rather than guaranteed arrival dates. If there is a significant delay, contact us for assistance.

Fulfilment

Orders are fulfilled through our supply partners and may ship from overseas. Items in the same order may arrive in separate parcels.

Delivery details

Please check your delivery address before paying. Contact us promptly if a correction is needed; changes may not be possible after dispatch.

Delayed, missing or damaged parcels

Contact us through https://goodformstore.com/pages/contact and include your order number and details of the issue. GoodForm will investigate with the fulfilment provider or carrier and arrange an appropriate resolution.

Consumer rights

Nothing in this policy limits your rights under applicable Australian or New Zealand consumer law.